Privacy policy

Gym Equipment Trader Ltd ('GET', 'we', 'our' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK GDPR, the Data Protection Act 2018 and other applicable legislation.

Gym Equipment Trader Ltd 18 Bryngwyn Bach,

Llanelli,

United Kingdom,

SA14 8SH Email: privacy@gymequipmenttrader.co.uk Telephone: 01554 575000 Company Number: 17318078

We may collect your name, company details, billing and delivery addresses, email address, telephone number, payment information, order history, warranty information, communications, photographs or videos supplied with complaints or warranty claims, IP address, browser information, device information, cookies and website usage data.

We collect information when you place an order, request a quotation, contact us, download brochures, subscribe to marketing, enter competitions, apply for finance, submit warranty claims or browse our website.

We use your information to process orders, arrange deliveries and installations, provide customer support, manage warranties and complaints, improve our services, detect fraud, comply with legal obligations, and market our products, services, promotions, competitions and events where permitted by law.

We process personal data on the basis of performance of a contract, compliance with legal obligations, consent where required and our legitimate interests, including promoting our own products and services to existing customers where permitted by applicable law.

We may share your information with payment processors, delivery companies, freight forwarders, installation contractors, finance providers, insurers, professional advisers, website hosting providers, IT providers and CRM providers such as Zoho where necessary. We never sell your personal data.

We may use your contact details to send information about products, services, promotions, competitions, events and special offers provided by Gym Equipment Trader Ltd. Where you have provided your consent, or where permitted by applicable law, we may contact you by email, SMS, telephone or post. If you have previously purchased products or requested a quotation from us, we may contact you about our own similar products and services where permitted by the Privacy and Electronic Communications Regulations (PECR). You will always be given the opportunity to opt out when your information is collected and in every marketing communication. You may unsubscribe at any time by clicking the unsubscribe link in our emails, contacting us directly or updating your marketing preferences.

Our website uses essential cookies and may use analytics and marketing technologies, including Google Analytics, Meta Pixel and similar technologies where implemented. A separate Cookie Policy also applies.

You have the right to access, correct, erase, restrict or object to processing, request portability, withdraw consent where applicable and complain to the Information Commissioner's Office (ICO).

We use appropriate technical and organisational security measures, including secure hosting, encryption where appropriate, restricted access controls and secure payment processing.

Privacy Officer Gym Equipment Trader Ltd 18 Bryngwyn Bach,

Llanelli,

United Kingdom,

SA14 8SH

Email: privacy@gymequipmenttrader.co.uk Telephone: 01554 575000